Artoo | Business Analyst
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Business Analyst

At Artoo, we are driven by the passion to use the power of technology to make financial services accessible to the people who need and deserve them the most, the entrepreneurial poor. These, we believe, are tomorrow’s heroes who will make the greatest difference to the nation.

How will you help us drive the change?

Artoo is developing a mobile and cloud platform that leverages the power of big data for financial institutions who serve small businesses.

The results we’ve delivered for our clients include 500% improvement in productivity, 40% decrease in turn-around-time, and a 45% decrease in customer acquisition cost. Overall, a mind blowing 800% ROI.

So, as Business Analyst at Artoo, you’ll help us in understand our clients better and foster relationships with them through our product offerings and insights.


Who are we looking at?

You’re someone with 3 – 5 years of Project Management experience in the software industry. You’ve ideally should have worked previously as a product manager or business analyst. We’d prefer someone who is accustomed to working under tight deadlines and have experience in providing customer-driven solutions. You have launched at least 1 product or version end to end. Experience in using design tools and rapid prototyping is a big plus.

Preferred Behavioural Skills

  • Passion to work at the intersection of technology and social impact
  • Strong entrepreneurial spirit and the ability to work independently and in ambiguity
  • Professional demeanor
  • User and Customer Empathy
  • Exhibit a cool presence under pressure
  • Enjoy working with clients, cross functional teams of engineering, designers
  • Innovative in your problem-solving approaches
  • Intellectually curious
  • Constant dissatisfaction and the drive to achieve more

As a Business Analyst, you will need to:

  • Pre-Sales
    • Assist the Sales team in pre-sale activities
    • Perform a comprehensive evaluation of prospective client’s business (will include visits to client’s site & field work)
    • Work with engineering to create tailored demos for prospective clients based on their requirements, bringing out the key selling points and value proposition that meet their needs.
    • Work closely with the clients pre-contract closure to scope requirements and features. Estimate implementation schedules and create statement of work (BRD) for new projects. Ensure that the scope for every project is watertight prior to contract closure.


  • Implementation
    • Work closely with the Account Managers to oversee project implementation
    • In case of any new requirements / change in scope ensure that the process is followed for evaluating feasibility, estimating timelines, getting approvals and updating the project scope
  •  Ongoing Engagement
    • Assist Account Managers to client meetings to understand new requirements
    • Serve as the go-to person for Account Managers to get clarification on solutioning of any client requirements
    • Understand customer use cases and requirements and in turn translate these functional requirements into requirements documents for the product team.
    • Author detailed requirement documents capturing workflow processes, use cases, exception handling, and test cases.
    • In case of any new requirements / change requests ensure that the process is followed for evaluating feasibility, estimating timelines, getting approvals and updating the project scope.
  • Product
    • Function as the voice of the customer and provide internal feedback on how Artoo can better serve our customers.
      • Work with Account Management & Support teams to gather user feedback and areas for improvement.
      • Work with Sales teams to understand industry trends and respond to dynamic needs of a sales process.
  • Execute on Product Roadmap
    • Develop ideas for incremental features as well as new product streams. Ensure all modules go through iterations and improvements.
    • Create quick mockups using design tools like Envision and Balsmiq
    • Work with engineers to create low fidelity prototypes with a focus on failing early.
    • Speak to MSME borrowers, Sales,Credit and Operations users and senior  management and incorporate their feedback.
    • Do one-on-ones or focused group interviews. Create detailed user stories to convey the meaning of the requirement concisely and accurately
      • Provides the engineering team with definition, clarification and acceptance of features.
      • Build, prune and maintain the backlog
    • Identify vendors and partners to achieve product / solution goals.Create a business case and try to quantify impact of each feature. Influence priorities and budgets.



Why us?

Artoo is a fun, inclusive place to work at. As a company we believe that building a great organization is in the end the best strategy. We’re fiercely committed to a core ideology based on deeply shared values of creativity, compassion, authenticity and effectiveness. We welcome you to join us as we solve India’s most pressing problem, poverty, one line of code at a time.

Write to us

In not more than 200 words, tell us why you would want to work at Artoo and mail it to


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