A 'nudge' in the right direction

A 'nudge' in the right direction

A 'nudge' in the right direction

A 'nudge' in the right direction

A 'nudge' in the right direction

Change for the better

Insights from experimentation and A/B testing are used to make changes and introduce nudges that increase productivity and efficiency.

Change for the better

Insights from experimentation and A/B testing are used to make changes and introduce nudges that increase productivity and efficiency.

Change for the better

Insights from experimentation and A/B testing are used to make changes and introduce nudges that increase productivity and efficiency.

Change for the better

Insights from experimentation and A/B testing are used to make changes and introduce nudges that increase productivity and efficiency.

Goal Setting

Plan-making and goal setting tools to help ROs set realistic daily and weekly goals.

Plan-making and goal setting tools to help ROs set realistic daily and weekly goals.

Realtime tracking

Real-time feedback tools for tracking loan applications and performance; incentives to improve focus on quality leads

Real-time feedback tools for tracking loan applications and performance; incentives to improve focus on quality leads

S Comparison

Social comparison with the best performers to keep the flow of applications consistent overall

 

Social comparison with the best performers to keep the flow of applications consistent overall 

'Testing: A, B, C...'

A/B testing allows us to identify important or undesirable behaviour trends, and use valuable insights gained from experimentation.

'Testing: A, B, C...'

A/B testing allows us to identify important or undesirable behaviour trends, and use valuable insights gained from experimentation.

'Testing: A, B, C...'

A/B testing allows us to identify important or undesirable behaviour trends, and use valuable insights gained from experimentation.

'Testing: A, B, C...'

A/B testing allows us to identify important or undesirable behaviour trends, and use valuable insights gained from experimentation.

testingabcimage
Trend ID

Problem trend/significant behaviour identified

Problem trend/significant behaviour identified

Subgroups

Specific, pre-decided conditions to be administered to different sub-groups created

Results

Experiment conducted on cohort and results shared accordingly

 

Experiment conducted on cohort and results shared accordingly 

eliciting committment

Eliciting committment

Our planning and goal setting tools help field agents set daily and weekly goals, generating a level of committment that is realistic and achievable.

Eliciting committment

Our planning and goal setting tools help field agents set daily and weekly goals, generating a level of committment that is realistic and achievable.

Eliciting committment

Our planning and goal setting tools help field agents set daily and weekly goals, generating a level of committment that is realistic and achievable.

Eliciting committment

Our planning and goal setting tools help field agents set daily and weekly goals, generating a level of committment that is realistic and achievable.

Gamifying the view

With personalised dashboards, agents can view and track their performance in comparison with their peers, motivating an increased and consistent flow of applications across the board.

Gamifying the view

With personalised dashboards, agents can view and track their performance in comparison with their peers, motivating an increased and consistent flow of applications across the board.

Gamifying the view

With personalised dashboards, agents can view and track their performance in comparison with their peers, motivating an increased and consistent flow of applications across the board.

Gamifying the view

With personalised dashboards, agents can view and track their performance in comparison with their peers, motivating an increased and consistent flow of applications across the board.

elicitingcommittment